Course:
Email Etiquette
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Communication from an organisation’s email address holds the same legal standing as a letter on your organisation’s stationery.

Email Etiquette

Communication from an organisation’s email address holds the same legal standing as a letter on your organisation’s stationery.

GCHQ Certified
Included in…
Bob's CultureBob's Compliance
Title

Recognise the threats that poor email etiquette pose.

React to mistakes in emails before they’re sent.

Course overview

About the course

Emails form a vital part of the modern organisation, and improper usage can mean more than a bad first impression. In fact, human error remains the leading cause of data breaches. Email etiquette isn’t just about who you’re sending information to, but how you send it.

Email Etiquette
Email Etiquette

Over 247 billion emails are sent every single day, ranging from birthday wishes to business proposals. They’re of critical importance to virtually every organisation, and yet, few people are trained on correct email etiquette. This course helps your team learn the best practices for sending emails securely.

Email Etiquette
Email Etiquette

Over 247 billion emails are sent every single day, ranging from birthday wishes to business proposals. They’re of critical importance to virtually every organisation, and yet, few people are trained on correct email etiquette. This course helps your team learn the best practices for sending emails securely.

What’s covered

  • What the legal obligations of emails are.
  • Why you should take care to follow legal guidance about disclaimers.
  • Why you should consider data protection legislation before sending emails.

Learning outcomes

By the time you complete Email Etiquette, you should be able to:

Identify

  • The best practices for sending emails.
    How to follow legal guidance in emails.

React to

  • Issues with your email practices.
  • Threats posed by poor email etiquette.

Languages available

Available in the following additional languages for Culture Package customers only:

  • French
  • German
  • Portuguese EU
  • Italian
  • Spanish
  • Dutch
Recognised excellence

Course accreditations

In association with National Cyber Security Center

The Email Etiquette course is accredited by the National Cyber Security Centre.

Our learning methodology

The Bob’s Business way

Bob’s Business courses are built on the twin principles of behavioural science and psychology to deliver truly exceptional results to organisations of all sizes, across the public and private sectors.

Simple, actionable advice
Simple, actionable advice

We choose to use clear language and simple, actionable advice in our courses to help lock in positive behaviours.

Simple, actionable advice
Simple, actionable advice

We choose to use clear language and simple, actionable advice in our courses to help lock in positive behaviours.

High-quality course design
High-quality course design

Our courses are built in house by our dedicated team and use animations, storytelling and a cast of unique characters for training people actually want to take.

Online learning
Online learning

Every Bob’s Business course is powered by online learning and hosted on an included LMS, which enables users to take our courses at any time, on any device.

Included reinforcement
Included reinforcement

Each course comes with a dedicated Reinforcement Pack, with up-to 18 included materials like screensavers, blog posts, email footers and more to drive home the key messages of each course and help make new behaviours permanent.

Ready to build your cybersecurity culture?

Whether you’re looking for complete culture change, phishing simulations or compliance training, we have a solution that’s tailor-made for your organisation.

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