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AI updates: May edition

01 June, 2023

Artificial Intelligence (AI) continues to evolve rapidly, offering exciting advancements and potential benefits across various industries.

However, as with any transformative technology, it is crucial to understand its risks and challenges.

In this blog, we will explore the latest updates in AI from the past month and shed light on the potential risks organisations need to be aware of.

Let’s dig in.

AI in the news

Addressing the risk of an AI arms race

The race for AI dominance has garnered attention globally. Now, the United States has announced measures to tackle the risk of a nation-based AI arms race, highlighting the need for international collaboration and regulation to ensure responsible and ethical AI development.

This initiative emphasises the importance of balancing innovation and safety in AI, keeping potential risks in check.

The document recognises the transformative power of AI while emphasising the need for appropriate safeguards to protect individuals and society.

It's a delicate dance between encouraging AI advancements and establishing regulatory frameworks that promote responsible development and deployment.

Apple joins Samsung in banning Chat GPT usage

Even AI models themselves face inherent challenges.

For instance, ChatGPT, a powerful language model, has encountered issues related to misinformation and biases, alongside safety issues with users sharing confidential company information with the chatbot. This month saw Apple ban both ChatGPT and Google Bard, for example.

They aren’t wrong to take a sceptical look at large language models right now, either. Look at our blog, which covers the risks your organisation needs to be aware of when using Chat GPT.

While AI systems like ChatGPT have enormous potential, these incidents underscore the need for ongoing research and development to address such limitations.

It reminds us that we must remain vigilant and continue refining AI models to ensure they align with human values and societal standards.

New NIST Framework launched for AI

The National Institute of Standards and Technology (NIST) has released a new framework to guide the management of AI and promote trustworthy and responsible use and development.

This framework emphasises transparency, accountability, and the establishment of risk management processes. Such guidelines can help organisations navigate the complex AI landscape and ensure responsible and reliable AI deployment.

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New AI tool launches

TikTok's AI chatbot "Tako"

TikTok’s AI Chatbot, “Tako”, aims to enhance user experiences on the platform by providing personalised recommendations and assistance through conversational interactions. This AI chatbot represents TikTok's foray into leveraging AI to deliver tailored content suggestions and improve user engagement.

CommandBar's AI-powered HelpHub

CommandBar recently released HelpHub, an AI-powered tool to streamline customer support processes. HelpHub leverages natural language processing and machine learning to provide automated responses to customer queries.

By harnessing the power of AI, organisations can enhance customer service efficiency, improve response times, and empower customers to find solutions more quickly.

Adobe Photoshop's Generative Fill: AI image generator

Adobe Photoshop, a popular image editing software, has introduced Generative Fill, an AI-powered tool that simplifies image editing processes.

Using advanced algorithms, Generative Fill can automatically generate content to fill in selected areas of an image. From removing unwanted objects to seamlessly extending backgrounds, this AI tool saves time and enhances productivity for graphic designers and photographers.

What can organisations learn?

The field of AI continues to evolve and captivate the world with its transformative potential. However, as organisations embrace AI, it is vital to be cognisant of the risks involved.

International collaborations, regulatory frameworks, and responsible development practices are essential to harness AI's benefits while mitigating potential pitfalls. By staying informed and adopting an ethical approach, organisations can unlock the true potential of AI while safeguarding their interests and those of society as a whole.

Remember, the AI journey is an ongoing adventure, and we must ensure that every step we take is well-informed.

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